Free shipping for orders over 60$ (Canada)

EXCHANGE POLICY


Exchanges only

You have 30 days after your purchase to exchange your item.

To be eligible for a return, your item must be unused and in the same condition as purchased.

You need to use the return form on the website to proceed with your exchange. You can also email us at info@monicanoapparel.com.

You are responsible for the shipping and customs clearance fees required to return your item, but we are assuming the costs to ship your replacement item back to you. The initial shipping cost is non-refundable.

We are assuming all the cost in order to replace items if they are defective or damaged.

The time for your exchanged product to get to you may vary depending on where you live.

We recommend that you use a trackable shipping service or purchase shipping insurance. We are sadly not responsible for losses related to shipping companies.


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